kombo Casino & Sportsbook Service Notice
We at kombo operate an online entertainment platform providing live-dealer casino games, slot machines, and sportsbook betting. Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of kombo comply with the laws and regulations of their own jurisdiction.
This legal notice sets out our service boundaries, your account eligibility, and your obligations when using kombo. We encourage you to read this notice carefully before creating an account. If you have questions about our service availability or legal compliance, contact our support team.
Service availability and jurisdiction restrictions on kombo
kombo is not available in all countries or regions. Our services operate only in jurisdictions where the applicable law permits online gaming, sports betting, or casino entertainment. We do not determine your eligibility based on your nationality or residency alone—eligibility depends on the laws of your specific jurisdiction at the time of access.
If you are unsure whether kombo services are legal in your jurisdiction, we recommend that you consult local legal advice before creating an account. You alone are responsible for ensuring that your access and use of kombo comply with local law. If kombo services are prohibited in your jurisdiction, you must not use our platform.
Account eligibility and your responsibilities on kombo
To create a kombo account, you must meet the following conditions: you must be of legal age in your jurisdiction, you must have legal capacity to enter into a binding agreement, and you must not be prohibited by law from using online entertainment platforms. When you open a kombo account, you represent and warrant that you meet these conditions and that all information you provide is true, accurate, and complete.
You are solely responsible for verifying that opening and using a kombo account is permitted under the laws of your jurisdiction. We do not represent or guarantee that kombo services are legal anywhere. If your jurisdiction's law changes or you relocate to a prohibited jurisdiction, you must stop using kombo immediately.
kombo's service model and disclaimers
kombo provides an entertainment platform—not a licensed gambling operator in any specific country. We do not hold a gaming license issued by any national regulator, nor do we claim to be regulated by any specific jurisdiction's gaming authority. Our services are provided on an "as is" basis, subject to our terms and conditions and this legal notice.
We make no representation that kombo is legal, authorized, or compliant with the laws of any particular country. Users access kombo entirely at their own legal and financial risk. We are not responsible for any legal consequences arising from your use of kombo in a jurisdiction where such use may be prohibited.
Payment methods and kombo deposit and withdrawal
We accept deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Your choice of payment method does not imply that kombo services are legal in your jurisdiction. Payment acceptance depends on whether your payment provider permits transactions with kombo, not on the legality of kombo in your location. You must comply with your payment provider's terms and your own local financial regulations.
If your jurisdiction imposes restrictions on transfers to online entertainment platforms, you must not use kombo. You are responsible for understanding and complying with any local restrictions on financial transactions related to online gaming.
Data privacy and your information on kombo
We at kombo collect and process personal data (name, contact details, identity documents, payment information) when you open an account and use our platform. We use this data for account verification, fraud prevention, legal compliance, and service improvement. We protect your data using SSL encryption and standard security practices. We do not share your personal data with third parties except where required by law or as necessary to process your transactions.
For full details of how we collect, use, and protect your data, please review our privacy policy. You have the right to request access to your personal data, correct inaccuracies, or request deletion subject to legal requirements. Contact our support team to exercise these rights.
Account verification (KYC) on kombo
We require all kombo account holders to undergo know-your-customer (KYC) verification before their first withdrawal. This process protects both you and kombo from fraud and money laundering. When you request a withdrawal, we may ask you to provide identity documents (such as a copy of your national ID card or passport) or proof of address. We handle these documents securely and in accordance with our privacy policy.
Verification may take several days depending on document completeness and our review process. If your documents are unclear or incomplete, we will contact you and ask for clarification or resubmission. If we cannot verify your identity, we may decline your withdrawal and suspend your kombo account until the matter is resolved.
Your legal obligations when using kombo
By accessing kombo, you agree that you have read this legal notice, understand its terms, and accept full responsibility for verifying that your use complies with local law. You agree not to use kombo if doing so would breach the laws of your jurisdiction. You acknowledge that we make no warranty that kombo services are legal anywhere and that you use kombo entirely at your own risk.
If you reside in Jakarta, Surabaya, Bandung, Medan, or any other location where online wagering is prohibited, you must not create or maintain a kombo account. You understand that your use of kombo in a prohibited jurisdiction exposes you to potential legal consequences, for which kombo bears no responsibility.
Contact for legal inquiries on kombo
If you have questions about the legality of kombo services in your jurisdiction, or if you wish to challenge this legal notice or our service terms, please contact our support team. We are available in English and local languages through in-app chat, email, and phone. Our team can provide general information about our service model and jurisdiction policies, but cannot provide legal advice. We recommend consulting a local lawyer if you have specific legal questions about online gaming in your jurisdiction.
This legal notice was last updated and applies to all kombo accounts and services as of the date displayed on this page. We reserve the right to modify this notice at any time by posting changes here. Continued use of kombo after changes are posted constitutes your acceptance of the updated notice.